Access to Care Survey - 2018

Home Access to Care Survey - July/August, 2018

Combatting Sole Source & Limited Network Arrangements

Help us gather information to evaluate the impact of sole source and limited network contract arrangements on beneficiary access to care!

AAHomecare invites suppliers to help with an important survey effort to determine access to care for beneficiaries who have been prescribed Home Medical Equipment (HME), services, and supplies under a limited network or sole source contract payor arrangement.  

Please promote the following survey links (at the right hand side of the page) with respective beneficiaries and case managers that are impacted by plans in each affected state.  Sample outreach language is included below in case it is beneficial in describing the effort to those who you are inviting to participate.  Survey responses are requested by September 30, 2018.  Thank you!

For additional information on the survey, please contact Ashley Plauché, AAHomecare’s Manager of Government Affairs at ashleyp@aahomecare.org.


Raising Awareness of Survey


Case Manager Survey

Consider e-mailing case managers requesting their assistance with the initiative and tailoring the red sections to be appropriate for the payor, state, and survey:

“Are you a case manager who coordinates home medical equipment and DMEPOS for [payor] beneficiaries in [state]?
 
If so, take part in an important survey to determine patient access to care.  All survey responses remain anonymous, and survey results are critical for policymakers and regulators who are evaluating the impact of the payor’s network arrangement.  This survey is being conducted by the American Association for Homecare, the national advocacy association representing the home medical equipment industry.  Click the link below to take the survey.  Participant responses are requested by September 30, 2018.

[Insert corresponding survey link here]

If you have any questions about this, you can reach me at [contact info].  I hope you will participate in this survey; thanks!”

Beneficiary Survey

Consider posting the survey on your social media sites and tailoring the red sections to be appropriate for the payor, state, and survey.  If your company serves areas that are impacted by multiple payors above, please create a separate survey post for each one. (Note: Please be mindful of all HIPAA regulations; this would prohibit HME suppliers or any provider from using customers’ (patients or their caregivers) e-mail addresses for this purpose.)

“Do you use home medical equipment and/or supplies, live in [state], and have [payor] as your insurance?  If so, you can take part in an important survey that determines patient access to care.  This survey will help evaluate the impact of [payor]’s network arrangement; all survey responses remain anonymous.  Click below to take the survey by September 30, 2018.  Thanks!

[Insert corresponding survey link here]

If you have any questions about this, you can reach me at [contact info].  I hope you will participate in this survey; thanks!”

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