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COVID-19 Resources & Guidance

The accelerating spread of the COVID-19 virus has significant implications for the full scope of the healthcare continuum, including the HME community.  In response, CMS, the Centers for Disease Control & Prevention (CDC), and the Occupational Safety & Health Administration (OSHA) have thus far released broadly applicable information related to working with patients and protecting healthcare personnel. This page serves as a resource for the Home Medical Equipment community with all resources in one place. 

The HME community has a long track record of serving patients under adverse conditions.  The COVID-19 outbreak poses a unique threat to the safety of individuals in our industry and additional significant challenges if the number of individuals needing care at home grows rapidly.  We urge you to take careful precautions to protect yourselves and your colleagues from exposure so our industry can continue to serve the patients who depend on us – perhaps now, more than ever. We also thank you for the work you are doing each day to serve patients and alleviate the strain on hospitals. 

(Downloadable PDF Checklist Linked to Image, this information is based off of what we know as of March 20, 2020)

AAHomecare Resources


Medicare DME Supplier COVID-19 Reference Sheet (Updated September 16, 2021)
COVID-19 Third-Party Payer and MCO Tracking
COVID-19 State Waivers
CARES Act Non-Rural/Non-Bid Area Relief Calculator

Provider Relief Fund General Distribution Calculator ($50B)

Recommended Best Practices for Safe Manufacturer/Distributor Field Engagement in COVID-19 Environment

Best Company Practices from National Retail Federation
*note: HME providers are essential service companies, so not all of the checklist suggestions may apply

White Papers
STate & Payer UPdates
Best Practices

Government Agency Resources

KAISER Family Foundation

Private Payer and Other RESOURCES

Updated 10/5/2020 – we will continue to update this page as new resources and guidance becomes available.